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Frequently Asked Questions
Shipping
We currently ship to the United Kingdom only. At checkout, you will only have the option to provide a shipping address in the United Kingdom.
Unfortunately, we can only ship to addresses within the United Kingdom.
We ship from the United Kingdom to the United Kingdom only.
We use Royal Mail as our delivery partner.
Standard shipping* (takes 2-4 business days) - £3.95
*Standard shipping is free when ordering 2 or more pillowcases!
Express shipping (takes 1-2 business days) - £5.95
It depends on which shipping option you selected when ordering at the checkout.
We use Royal Mail as our preferred delivery partner.
Standard shipping (Royal Mail Tracked 48), should be received within 4 business days of placing the order. If you selected the free shipping option at checkout, this is the expected timescale.
Express shipping (Royal Mail Tracked 24) is guaranteed to ship the next day after your order. You should receive your item(s) within 2 business days of placing your order.
However, please allow up to 5 business days after placing your order before contacting us.
We don't ship outside of the United Kingdom.
You can contact us here: Track My Order
Once your item has been despatched, you will receive an e-mail from Sleek confirming your shipping delivery information along with a Royal Mail tracking number. You can use this to track progress on the Royal Mail website here:
Track Your Item
Should you still need to Contact Us, please visit this page: Track My Order
We're sorry you want to do this. Please visit our Returns and Refunds page here:
The very last day we can guarantee delivery in time for Christmas is Tuesday 17th December for Express shipping and Monday 16th December 2024 for Standard shipping.
We don't ship outside of the United Kingdom.
Product Information
Sleek are a UK based brand dedicated to designing and supplying premium quality pure silk pillowcases.
Put simply, we have one focus: To bring the finest quality silk pillowcases and their benefits to our customers in the UK.
Find out more in the About Us page on our website.
Yes. Our pillowcases are made from only the best quality 22-momme, grade 6a 100% pure mulberry silk. Grade 6a being the highest quality silk grading available.
"Momme" refers to the density of the silk fabric. 22-momme means that the fabric weighs 22 pounds per 100 yards of fabric. 22-momme offers a superior quality product to lighter-weight silks, and is considered a premium quality silk density.
Our silk pillowcases have a smooth and sleek' charmeuse' finish with a high-quality elegant shine that helps keep your skin cool and smooth. This special finish also improves the benefits of our silk pillowcases.
OEKO-TEX® is an independent testing and certification system. The OEKO-TEX® Standard 100 label ensures textile products are free from harmful substances. To receive it, products must pass rigorous testing for over 100 potentially problematic chemicals and materials.
Sleek's entire range of silk pillowcases meet OEKO-TEX® Standard 100 requirements. Our certification is in the strictest product class 1, which also considers Sleek silk safe for infant use.
You can rest assured knowing our silk has been independently tested to the highest standards for health and safety.
Read more about Sleek and how Oeko Tex is important to us and you: Oeko-Tex Standard 100 and Sleek
Silk provides hydrating, anti-aging, acne-fighting and sensitive skin benefits to help your skin glow.
Hydrates and Rejuvenates
Sleek silk pillowcases are crafted from long woven fibres that helps your skin to remain hydrated overnight, by not rubbing or wicking away your skin's natural hydration. Cotton pillowcases suck moisture and skincare products from your skin. Sleek silk helps you to retain your skin's natural moisture, and keep friction and abrasion low, keeping your skin looking smooth and youthful.
Prevents Signs of Aging
Friction whilst we sleep can lead to premature aging and uneven texture. We use our pillowcases 8 hours a day! Silk glides smoothly over your skin, preventing the formation of new fine lines and wrinkles as you sleep, so you wake up radiant.
Fights Acne and Eczema
The natural anti-microbial properties of Sleek silk help prevent bacterial growth that can lead to acne and breakouts. The smooth surface of silk also minimizes friction and irritation that can worsen breakouts or irritation from eczema.
Soothes Sensitive Skin
Sleek silk is naturally hypoallergenic. Silk is free of harsh irritants and repels allergenic particles, making it ideal for sensitive conditions like eczema and psoriasis.
Silk is not a quick fix, but is effective as a long term solution to irritable skin conditions.
Sleek silk delivers multiple benefits for your healthiest, shiniest hair ever. It boosts shine, prevents frizz and damage, and reduces tangles.
Boosts Hydration and Shine
Silk doesn't absorb moisture like cotton does. This allows your hair to retain its natural oils and hydration. Your hair stays healthy, soft and shiny. Stay Sleek!
Reduces Friction and Splits
Silk fibres deliver nearly 50% less friction compared to cotton pillowcases. This friction reduction results in less frizz, hair breakage, split ends, and hair loss overnight. Over time, the benefits accumulate.
Prevents Tangles and Knots
The smooth and gentle texture of silk prevents hair tangles and knots during sleep. Wake up feeling refreshed and looking fresher. Sleek dreams!
Care
You should follow the washing instructions on the label attached to the inside of the pillowcase. These are as below:
- We recommend hand washing gently in cool water.
- Dry clean safe.
- Machine wash safe. Use a delicate wash cycle no higher than 30°C. Use a wash bag.
- Do not tumble dry or wring dry by hand.
- To dry, lay flat on a dry towel out of direct sunlight.
- Do not use fabric softeners.
- Use non-biological colour friendly washing detergent.
We recommend washing your pillowcase each week, or at least every fortnight.
Ideally, you will have 2 or more sets that you can regularly rotate.
Here's a link to our article on this subject: How often should I wash a silk pillowcase?
We recommend washing your pillowcase before using it for the first time.
This will help remove any creasing during transit and ensure your Sleek pillowcase is as fresh as it can be for your skin.
However, your Sleek silk pillowcase will be ready to use as soon as it's unpacked!